Failing to Import the Certificates into the Connector Server
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Article ID: 102408
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Updated On:
Products
CA Identity ManagerCA Identity GovernanceCA Identity Portal
Issue/Introduction
We are attempting to import a certificate into the connector server on the Identity Suite Virtual Appliance. When we import it the certificate fails to import with no error.
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Environment
Identity Suite Virtual Appliance
Resolution
When importing certificates into the connector server when using Chrome you will notice the blank error message. Sometimes the certificate will import regardless of the error message. However the only supported browser for this is Internet Explorer. Please attempt via Internet Explorer and see if the issue is resolved.