15.4 Jaspersoft Environment really slow

Article Id: 102402
Status: Published
Updated On: 18-06-2018 11:27
Products:
CLARITY PPM FOR ITG , Clarity PPM On Premise , CLARITY PPM FEDERAL , Clarity PPM SaaS , Clarity PPM SaaS - Application , Clarity PPM SaaS - Application , Clarity PPM On Premise
Issue/Introduction:

After upgrade to 15.4, the Jaspersoft reports is running slow

Environment:

Release:
Component: PPMJSP

Resolution:


1. Clear out the browser cache (steps vary by browser)

2. At JasperSoft tomcat server clear the 'Temp' & 'Work' folders and remove the temporary files by removing all the temp files from %TEMP% directory.

If problems persist…
3 Flush the cache at Load Balance layer as well; specially if its not cleared on regular bases.

Additional Information:



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