15.4 Jaspersoft Environment really slow

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

After upgrade to 15.4, the Jaspersoft reports is running slow

Environment

Release:
Component: PPMJSP

Resolution

1. Clear out the browser cache (steps vary by browser)

2. At JasperSoft tomcat server clear the 'Temp' & 'Work' folders and remove the temporary files by removing all the temp files from %TEMP% directory.

If problems persist…
3 Flush the cache at Load Balance layer as well; specially if its not cleared on regular bases.

Additional Information