CA PPM: Menu Item Ideas doesn't exist under Demand Management Menu

Article Id: 102385

Status: Published

Updated On: 10-08-2018 12:44

Products:

CLARITY PPM FOR ITG , Clarity PPM On Premise , CLARITY PPM FEDERAL , Clarity PPM SaaS , Clarity PPM SaaS - Application , Clarity PPM SaaS - Application , Clarity PPM On Premise

Issue/Introduction:

Menu Item "Ideas' doesn't exist under 'Demand Management' Menu. Why?

Environment:

Release:
Component: PPMSTU

Resolution:

The chances are the "Ideas" Menu Section was moved under some menu item or submenu item other than Demand Management. Please run the following query to find the Parent Menu for Ideas:

select * from cmn_menu_items
where action_id =
(
SELECT a.id
FROM cmn_actions a, cmn_captions_nls c
WHERE a.action_code = 'pma.ideaList'
AND a.id = c.pk_id
AND c.table_name = 'CMN_ACTIONS'
AND c.language_code = 'en'
)

It returns for example:

PARENT_MENU_ID= 10048
ID=10320

Go to Admin side - Menu Manager. Open Application Menu.
The Menu Parent with PARENT_MENU_ID= 10048 is Portfolio Management, not Demand Management.

You can use the Move function to move it back Demand Management if you want.