CA PPM: Menu Item Ideas doesn't exist under Demand Management Menu
Article ID: 102385
Updated On:
Products
CLARITY PPM FOR ITG
CLARITY PPM FEDERAL
Clarity PPM SaaS - Application
Clarity PPM On Premise
Issue/Introduction
Menu Item "Ideas' doesn't exist under 'Demand Management' Menu. Why?
Environment
Release:
Component: PPMSTU
Component: PPMSTU
Resolution
The chances are the "Ideas" Menu Section was moved under some menu item or submenu item other than Demand Management. Please run the following query to find the Parent Menu for Ideas:
select * from cmn_menu_items
where action_id =
(
SELECT a.id
FROM cmn_actions a, cmn_captions_nls c
WHERE a.action_code = 'pma.ideaList'
AND a.id = c.pk_id
AND c.table_name = 'CMN_ACTIONS'
AND c.language_code = 'en'
)
It returns for example:
PARENT_MENU_ID= 10048
ID=10320
Go to Admin side - Menu Manager. Open Application Menu.
The Menu Parent with PARENT_MENU_ID= 10048 is Portfolio Management, not Demand Management.
You can use the Move function to move it back Demand Management if you want.
select * from cmn_menu_items
where action_id =
(
SELECT a.id
FROM cmn_actions a, cmn_captions_nls c
WHERE a.action_code = 'pma.ideaList'
AND a.id = c.pk_id
AND c.table_name = 'CMN_ACTIONS'
AND c.language_code = 'en'
)
It returns for example:
PARENT_MENU_ID= 10048
ID=10320
Go to Admin side - Menu Manager. Open Application Menu.
The Menu Parent with PARENT_MENU_ID= 10048 is Portfolio Management, not Demand Management.
You can use the Move function to move it back Demand Management if you want.
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