CA PPM: Menu Item Ideas doesn't exist under Demand Management Menu

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Article ID: 102385

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction



Menu Item "Ideas' doesn't exist under 'Demand Management' Menu. Why?

Environment

Release:
Component: PPMSTU

Resolution

The chances are the "Ideas" Menu Section was moved under some menu item or submenu item other than Demand Management. Please run the following query to find the Parent Menu for Ideas:

select * from cmn_menu_items 
where action_id = 

SELECT a.id 
FROM cmn_actions a, cmn_captions_nls c 
WHERE a.action_code = 'pma.ideaList' 
AND a.id = c.pk_id 
AND c.table_name = 'CMN_ACTIONS' 
AND c.language_code = 'en' 


It returns for example: 

PARENT_MENU_ID= 10048 
ID=10320 

Go to Admin side - Menu Manager. Open Application Menu. 
The Menu Parent with PARENT_MENU_ID= 10048 is Portfolio Management, not Demand Management.

You can use the Move function to move it back Demand Management if you want.