Since we upgraded to html_alarm_console version 1.6.1, we can only assign alarms to users from the same account. In the previous versions you could assign alarms to any other user outside of your own account. For example, we have a dispatcher, who sees all messages and is the sole member of an account that has all origins assigned. This user is meant to assign alarms to other users, but at this moment this is not possible.
Is this configurable somewhere?
Please follow these steps to resolve the problem: