Perform a manual password reset on the effected account(s) in the ENTM GUI. This will manually update the ENTM DB and clears out the failed password flag.
Manual Password Reset is found here: Privileged Accounts > Accounts > Manual Password Reset
Note: if the password hasn't changed it can be updated to the same password and the flag will clear. Note 2: This will not effect the actual password on the endpoint since the account is "Disconnected".
Note 3: If you receive the error below when trying to reset the password you should check the following KB Doc: Error: "Failed to execute ManualResetPasswordEvent. ERROR MESSAGE: SmApiWrappedException:You cannot modify the password. A long running process is already attempting to modify the password." Related KB Doc: KB000103015
Documentation on Manually Resetting Passwords: https://docops.ca.com/ca-privileged-identity-manager/12-9-01/EN/administrating/enterprise-administration/managing-shared-accounts#ManagingSharedAccounts-ManuallyResetaPrivilegedAccountPassword