How to take an XCOM trace for CA XCOM Data Transport for Windows

Products

• XCOM Data Transport
• XCOM Data Transport - Windows

Issue/Introduction

How to take an XCOM trace for CA XCOM Data Transport for Windows.

Environment

Release: CA XCOM Data Transport for Windows
Component: XCPCNT

Resolution

From the GUI, use the debugging window to set the trace level to 10.  See below for trace location.

or

For outgoing transfers, from the command line, .cnf file or a batch file, specify XTRACE=10.
EXAMPLE: XCOMTCP -c1 -f XCOM.CNF XTRACE=10 .....

or

For incoming transfers

• Edit the xcom.glb file. Set XTRACE=10 
• Review (and adjust if needed) TRACE_PATH= (where trace files will be written) and EXPIRATION_TIME= (seconds after the transfer will be expired and the trace file deleted) 
• Stop and start xcomd to pickup the change 
• Reproduce the problem
• Look in the xcom.log file, and find the 6-digit transfer ID (TID) assigned to the failing transfer 
• Collect the file- tid.TRA   Note .TRA files are deleted automatically by CA-XCOM after the EXPIRATION_TIME specified in xcom.glb has passed.
• Undo the changes to xcom.glb and stop/start xcomd again