CA PPM: Order of Values of proficiency column in Resource Skills page is incorrect
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Article ID: 102116
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CLARITY PPM FOR ITGCLARITY PPM FEDERALClarity PPM SaaS - ApplicationClarity PPM On Premise
Issue/Introduction
When adding a new Resource Skills, the 'Resource Proficiency Level' (proficiency column) does not default to the first value in the list as defined in the Reorder Values tab of Resource Proficiency Level lookup. The proficiency defaults to the first value found in Alphabetic order.
Steps to Reproduce:
1. In admin side, Open Lookup: Lookup Name=Resource Proficiency Level Lookup ID=RSM_RESOURCE_PROFLEV
Go to Reorder Values tab and move '3 - Beginner' to be the first one.
2. In Admin side, go to Skills Hierarchy and add some records.
3. In Application side, Open a Resource.
a. Go to Skills Tab b. Click on Add. Select Skill and click on Add. Observe column 'Proficiency'.
Expected Result: In this example, '3 - Beginner' should be the first one in the list per the setting of the Reorder Values tab of the Lookup 'Resource Proficiency Level'
Actual Result: In this example, '1 - Beginner' is displayed. Values are sorted in Alphabetic order.
c. In column 'Proficiency' click drop down to select values and observe values order.
Expected Result: '3 - Beginner' is the first one in the list, as expected.
Actual Result: '3 - Beginner' is the first one in the list, as expected.