Troubleshooting A2A issues on the client side


Article ID: 101846


Updated On:


CA Privileged Access Manager - Cloakware Password Authority (PA) PAM SAFENET LUNA HSM CA Privileged Access Manager (PAM)


Using A2A with PAM requires that the A2A client be installed on the system on which A2A scripts/programs are to run.  As part of the installation a file named cspm_client_config.xml will be created.  This file contains a variety of settings, of most interest here the log file location and the log level. 


Component: CAPAMX


By default, on a unix system, the file is /opt/cloakware/cspmclient/log/cspm_client_log.txt.  Also by default, the log level is set to WARNING, as seen in the line below.

The setting may be changed from WARNING to INFO or FINE, as needed.  Typically, INFO is enough.  For INFO, the line should look like this:


For a Windows system a similar change would be needed.