Failed attempt to insert audit message: Code: -4017. DB Code: 12899

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Article ID: 101641

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Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) AXIOMATICS POLICY SERVER CA Single Sign On SOA Security Manager (SiteMinder) CA Single Sign-On

Issue/Introduction

Following error in smps.log:

[6504/10592][Fri Jun 15 2018 13:05:40][SmReportsODBCLog.cpp:823][INFO][sm-Server-04550] Failed attempt to insert audit message: Code: -4017. DB Code: 12899

Environment

Release:
Component: SMPLC

Resolution

"Failed attempt to insert audit message: Code: -4017. DB Code: 12899" means that it was not possible to insert some audit data into the audit database due to the data begin to large for a column(s). 

The oracle error is ORA-12899. 

Ask the dba to look at the logs for the audit database and get the details of any ORA-12899 errors.

Basically, the size of the column(s) mentioned in these errors needs to be increased.