CA AA Admin console timing out after 5 minutes of Inactivity

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Article ID: 101618

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Updated On:

Products

CA Rapid App Security CA Advanced Authentication CA API Gateway

Issue/Introduction

CA Advanced Authentication ( Strong Authentication + Risk Authentication) provides Admin console to manage the configurations and running reports, It has a Idle time out set as 5 minutes so inactivity of 5 minutes will force the Administrators to re-login.

CA AA Admin console timing out after 5 minutes of Inactivity. How to extend the session validity?

Environment

All

Resolution

Please follow the below steps to increase the session idle time activity-

1. Go to the file system where CA AA Administration console is deployed e.g. ( Tomcat specific - C:\Program Files\Apache Software Foundation\Tomcat 9.0\webapps\arcotadmin\WEB-INF).
2. Open the web.xml file and look for section
    <session-config>
        <session-timeout>5</session-timeout>
    </session-config>
3. Modify the value as per the requirement, the value specified is in Minutes.
4. Save the file and restart the application server.
 

Additional Information

N/A