Advanced Authentication Admin console Web Session times out after 5 minutes of Inactivity, How to increase the timeout value?

Products

• CA Advanced Authentication
• CA Risk Authentication
• CA Strong Authentication

Issue/Introduction

CA Advanced Authentication ( Strong Authentication + Risk Authentication) provides Admin console to manage the configurations and running reports, It has a Idle time out set as 5 minutes so inactivity of 5 minutes will force the Administrators to re-login.

CA AA Admin console Web Session timing out after 5 minutes of Inactivity. How to extend the session validity?

Environment

Version: 9.x

Component: AuthMinder(Arcot WebFort) Strong Authentication

RiskMinder(Arcot RiskFort) Risk Authentication

Resolution

Please follow the below steps to increase the session idle time activity-

1. Go to the file system where CA AA Administration console is deployed e.g. ( Tomcat specific - C:\Program Files\Apache Software Foundation\Tomcat 9.0\webapps\arcotadmin\WEB-INF).
2. Open the web.xml file and look for section
    <session-config>
        <session-timeout>5</session-timeout>
    </session-config>
3. Modify the value as per the requirement, the value specified is in Minutes.
4. Save the file and restart the application server.
 

Additional Information

If Administrators try to login again without doing a logout within 5 minutes ( Default timeout window), they will see the error message so as a good practice please Log out of the Admin console.

Your last session was terminated incorrectly or is currently active . Please try logging in again after some time.