Webview does not display thread dump properly

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Article ID: 101523

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Updated On:

Products

APP PERF MANAGEMENT CA Application Performance Management Agent (APM / Wily / Introscope) CUSTOMER EXPERIENCE MANAGER INTROSCOPE

Issue/Introduction

When using any user except for the superdomain admin user, one only sees the pie chart after generating or retrieving a thread dump.

 The user is either a domain admin or a user that have rights to preform thread dumps. There is nothing in the logs to indicate an issue and the thread dump is visible using the Workstation but Webview. We are seeing similar behavior when searching

Cause

There was an issue and this was resolved by applying a Fix

Environment

CA APM 10.7.0 HF#3
They tried  Firefox v.45.8, Chrome v62, and IE v11

Resolution

Engineering has Provided a fix:

com.ca.apm.introscope.workstation.webapp-10.7.0-SNAPSHOT.jar

Open a support case to obtain the fix (Ref Defect: DE354953 )

The fix will be added to CA APM 10.7 SP2