Webview does not display thread dump properly
Article ID: 101523
Updated On:
Products
APP PERF MANAGEMENT
CA Application Performance Management Agent (APM / Wily / Introscope)
CUSTOMER EXPERIENCE MANAGER
INTROSCOPE
Issue/Introduction
When using any user except for the superdomain admin user, one only sees the pie chart after generating or retrieving a thread dump.
The user is either a domain admin or a user that have rights to preform thread dumps. There is nothing in the logs to indicate an issue and the thread dump is visible using the Workstation but Webview. We are seeing similar behavior when searching
The user is either a domain admin or a user that have rights to preform thread dumps. There is nothing in the logs to indicate an issue and the thread dump is visible using the Workstation but Webview. We are seeing similar behavior when searching
Cause
There was an issue and this was resolved by applying a Fix
Environment
CA APM 10.7.0 HF#3
They tried Firefox v.45.8, Chrome v62, and IE v11
They tried Firefox v.45.8, Chrome v62, and IE v11
Resolution
Engineering has Provided a fix:
com.ca.apm.introscope.workstation.webapp-10.7.0-SNAPSHOT.jar
Open a support case to obtain the fix (Ref Defect: DE354953 )
The fix will be added to CA APM 10.7 SP2
com.ca.apm.introscope.workstation.webapp-10.7.0-SNAPSHOT.jar
Open a support case to obtain the fix (Ref Defect: DE354953 )
The fix will be added to CA APM 10.7 SP2
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