CA Identity Suite Virtual Appliance DSA does not exist

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal

Issue/Introduction

After the server shutdown the DSAs are not starting up. In the logs there are the errors.

ca-prov-srv-01-impd-inc does not exist
UserStore_userstore-01 does not exist
ca-prov-srv-01-impd-main does not exist
ca-prov-srv-01-impd-notify does not exist
ca-prov-srv-01-impd-co does not exist
ca-prov-srv-01-imps-router does not exist

Environment

Identity Manager 14.x

Resolution

Sometimes on Virtual Appliance if the DSAs are stopped abruptly this will occur. To resolve this, perform the following steps:

1. Stop all DSAs via command dxserver stop all
2. CD $DXHOME\pid
3. You should notice there are files inside this directory. You will need to delete all the files here. (If you like you can back them up temporarily)
4. Once the files are deleted start all the DSAs via command dxserver start all
   
   

All PIDs should be recreated and your DSAs should start up successfully

 

Additional Information

Sometimes this occurs when the DSAs are shut down abruptly. Be sure to stop all DSAs when necessary via the command dxserver stop all