"There was a problem with the installation" error installing Spectrum on Windows

Products

• CA Spectrum

Issue/Introduction

"There was a problem with the installation" error installing Spectrum on Windows

Environment

Any version of Spectrum installed on Windows

Cause

The user account used to run the Spectrum installation is not a member of the local Administrators Group.

Resolution

Ensure the user account used to run the Spectrum installation is a member of the local Administrators Group.

Additional Information

Please reference the "Prerequisites for Windows" section of the documentation for more information.