In Agile Central my Defect or Story becomes Unscheduled when I change its Project

Products

• CA Agile Central On Premise (Rally)
• CA Agile Central SaaS (Rally)

Issue/Introduction

Why does the timebox (Iteration or Release) for my item change to unscheduled when I change the Project the item is housed in?

Environment

Release:
Component: ACSAAS

Resolution

The most common reason you would see the iteration or release for item revert to Unscheduled when you change its Project is that the selected iteration of release doesn't exist in the Project you moved the item to. If you see this occurring double check these timeboxes in the newly selected project to ensure that they have been created there as well.