Failed performing os_SendPingMessage(), return code is 0x3 when start client manager
Article ID: 100507
GenGen - Workstation ToolsetGen - Host EncyclopediaGen - Run Time Distributed
Have installed Gen 8.6 on Windows test server and attempting to use the Client Manager.
Launch the Client Manager, and after adding the details for the Server, select 'Server -> Send Test Trans', get a popup message: "Client Manager" with the message "Failed performing os_SendPingMessage(), return code is 0x3"
Release: Component: CGCM
Customer was starting the CM by double-clicking on the IEFCMN.exe. Had the customer start the CM using the CM Icon, and make sure the Icon 'Properties' 'Target' is set to: "C:\Program Files (x86)\CA\Gen86\Gen\IEFCMN.EXE" iefcm startup /initfile=iefcmn.ini"