In order to turn on additional logging for the PAM Client you must create a blank file called
in the folder where the PAM client is installed.
Again, ensure this log.user.properties file you create contains no data.
Additional information will be logged in the CA PAM Client log file, called logs.log.
Note that increasing the debugging for CA PAM Client will cause it to write much more detailed information which, in turn, will make logs.log to rotate and produce several files over time. If asked for logs by CA Support please submit the complete list of logs.* files.
To avoid creating unnecessary logs, please delete the file as soon as troubleshooting is completed, to make CA PAM Client return to normal operation stopping the very detailed logging.