Is there a Process Automation (ITPAM) Connector available for Client Automation?
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Is there a Process Automation (ITPAM) Connector available for Client Automation?

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Article ID: 100415

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Updated On:

Products

CA Automation Suite for Data Centers - Configuration Automation CA Client Automation - Asset Management CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Remote Control CA Client Automation - Asset Intelligence CA Client Automation - Desktop Migration Manager CA Client Automation - Patch Manager

Issue/Introduction

Process Automation (ITPAM) Connector for Client Automation.

Environment

CA Client Automation - All versions.

Resolution

Unfortunately the existing connector is outdated.  In order to integrate ITPAM with ITCM you need to use SOAP calls to ITCM Web Services.

For more information about ITCM Web Services, please refer:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/business-management/clarity-client-automation/14-5/reference/web-services-reference/web-services-reference-overview.html