MSP Project Save Failed Saving Local project to an existing project in Clarity
Article ID: 100176
Updated On:
Products
Issue/Introduction
When attempting to overwrite a local MSP (Microsoft Project) project to an existing project in Clarity in the MSP New Driver, receive a Project Save failed error.
In the app-ca.log, a warning message references "Referenced Project record (UID=xxxxxxxxxxxxxxx) does not exist"
Tip: To get to the app-ca.logs, see the following KB that will walk both On Premise and SaaS customers on steps to retrieve the log: Access the app-ca.log or other Clarity Logs
Cause
This is due to the Text3 data for the local project's Project Summary task not matching that of the Clarity project.
Environment
Release: All Supported
Component: ODMSP
Resolution
Ensure the Text3 data for the project summary task for the local project matches that of the project in Clarity. See Link a MSP project to an existing project in Clarity for the steps on how to do this.
Additional Information
For other causes of the Project Save failed error see: MSP Project Save Failed Errors - Master KB
Clarity MSP Support Document Indexes:
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