E190102 GPC Server Internal exception encountered E180011 Login failed using Artifact UserSession
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E190102 GPC Server Internal exception encountered E180011 Login failed using Artifact UserSession

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Article ID: 100082

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Updated On:

Products

CA Workload Automation AE - Scheduler (AutoSys)

Issue/Introduction

wcc -> configuration tab.
Attempts to validate the server failed 
Error: E190102 GPC_Server - Internal exception encountered: E180011 Login failed using: Artifact=UserSession;Version-1.0;9942f090fb0d5c729fa66b429668abd1-5b060102-6c3337d0-cc.

Environment

Product - Workload Automation AE 11.3.x
Product - Workload Control Center 11.4.x
Platform - Windows, UNIX, Linux
Database - Oracle, SQL, Sybase, Derby

Resolution

WCC Server validation failures can happen if the EEM settings within AE are not consistent with those listed in WCC's AE server definition.
Example: in autosys_secure AE lists that it is in NATIVE security mode while in WCC's server definition it shows AE as being EEM Enabled.
Errors may also occur if AE is pointing to a different EEM than WCC, where the two EEM's are not configured in a trusted / HA mode.

Review autosys_secure's EEM settings and WCC's EEM settings.
See: /opt/CA/WorkloadCC/data/config/application/config/resources/connection.properties
 eem.host=